At JiveWorld 2011 we learned some key insights into how the world of work is being transformed by technology. We also demonstrated the integrated Goshido Jive application which combines the best of both products. Among the audience I could sense a tangible belief that we are at the cusp of one of the most important technology & management transitions ever seen. The companies who make this transition will be more agile and successful than the ones who don’t.
Jim Worth has put together a wiki summarizing many aspects of JiveWorld. Jive will be making videos & presentations available in the near future. In this post we’ll focus on the key takeaways from the Goshido point of view:
- The people are the platform:
This was the message of Wednesday’s keynote, and we couldn’t agree more. Even in the most regimented businesses, people are still THE competitive differentiator. Jive really is about engagement, sharing and discovery. Goshido is about action. One plus one, in this case, can lead to a very significant sum.
- Jive’s customers are committed:
Everyone we spoke with was committed to improving the way work gets done in their businesses. This might mean changing process, or culture.
- It’s not either/or:
We were wondering if companies were using Jive for internal or external social business processes. It turns out that there were a wide mix of use cases, befitting the mix of industries and functional groups represented. Sometimes internal collaboration is the goal, sometimes customer facing opportunities are being addressed. In some cases companies are doing both. For example, Patrick Darling of Intel described how they built Intel Newsroom, a super-successful community-based news hub. Newsroom makes Intel’s PR faster to deliver, more social and easier to search.
- Adoption is still a challenge:
For both project management and social business solutions, the key is adoption. The not-so-good news is that there is still resistance to change. The really good news is that there is plenty of momentum and lots of room for improvement.
- The new system of record:
The alphabet soup of traditional business software extends from ERP to CRM. Jive Software is more people centric. Jive has re-imagined business communication from the ground-up to help you unlock business value in the social capital of your enterprise. Jive can become the new “system of record”, business software that’s as easy to use as consumer web applications. We believe Goshido can extend Jive to become the “system of action” for your organization.
- ROI is top of mind:
Many Jive customers reported significant returns on their investment in social business technology. This is a transition that has quantifiable benefits. For example, Dianne Kibbey spoke about how Premier Farnell created a thriving community for electronic design engineers.
- Innovations and customer centric-engineering:
In the Thursday keynote, Jive demonstrated some of the coming innovations in the platform. In a nice touch, the product development team stood up and gave a round of applause to the many customers in the room. It turns out the whole team had flown in the night before and spent the following day talking to customers at presentations, lunch and demos.
Thank you for reading
We hope you found something useful in this post. Please try our product Goshido, the project collaboration & management solution designed for the people who do the work. Teams all over the world are using Goshido to get work done. When everyone on your team is focused on the things that matter, work flows and you can accomplish the extraordinary.